Careers & Vacancies
If you’d like to move your career forward with FMS, this is the place to watch.
Even if we have no job vacancies for engineers or other positions listed here, we are always happy to hear from enthusiastic and motivated people. Just get in touch.
DESCRIPTION
Role: Technician/Engineer Integration and Install
Reporting to: Technical Leads
Based at: FMS Malvern Office
Job reference: FMS 080
Understanding the role
Project management, delivery and technical support associated with assigned projects specializing in the supply, installation, testing, commissioning, and validation of environmental monitoring systems.
Key Responsibilities and Accountabilities
- Execute the responsibilities of a company representative according to the required lawful and ethical standards.
- Delivery of assigned tasks associated with system installations from receipt of order to final handover to the customer.
- Support the operations support team with coordinating, planning, and allocation of site visits.
- Supporting the commercial team in calculating, preparation and issue of quotations and proposals.
- Arrange and participate in divisional meetings, conferences, and project meetings.
- Plan, coordinate and (where necessary) deliver technical training for staff.
- Assist with customer liaison for technical system queries.
- Adhere to stated policies and procedures relating to health and safety, and quality management.
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
- Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
- Establish and maintain effective working relationships with staff, supervisors, and customers.
- Maintain regular consistent and professional attendance, punctuality, and personal appearance.
- To be responsible for the delivery of assigned tasks associated with current and ongoing system installation contracts as related to the day-to-day business.
- To carry out work at FMS client sites, to install, test, commission and validate environmental monitoring systems and components and formally hand over the system to the end-user client.
- To diagnose and troubleshoot technical problems on environmental monitoring systems and components to take action to rectify failures and non-conformances.
- Generate and maintain project documentation, drawings and contract communications and keep accurate and current information collated in the required format within the project files.
- Play an active role in maintaining and improving the reputation of the FMS brand name and establishing long term client relationships.
- To assist in the sales effort to obtain sales leads and help to secure future installation projects and service contracts.
- Assist the service and calibration department when required and as appropriate.
- Assist and contribute to the research and development of components and systems.
- Client site assessment visits as appropriate and as required.
Scale & Territory Indicators
Delivery of assigned project tasks across all product ranges across the full scope of FMS services and on client sites. Territory: UK & overseas client sites (as required).
DESCRIPTION
Role: Technician/Engineer Service Care
Reporting to: Technical Leads
Based at: FMS Malvern Office
Job reference: FMS 09
Understanding the role
To carry out test service and calibration activities on environmental monitoring systems and equipment at FMS’s client sites and act as technical support for customers and internal staff.
Key Responsibilities & Accountabilities
- Execute the responsibilities of a company representative according to the required lawful and ethical standards.
- Support the operations support team with Coordinating, planning, and allocation of site test visits.
- Supporting the commercial team in calculating, preparation and issue of quotations.
- Arrange and participate in divisional meetings, conferences, and project meetings.
- Plan, coordinate and (where necessary) deliver technical training for staff.
- Act as customer liaison for technical calibration queries.
- Adhere to stated policies and procedures relating to health and safety, and quality management.
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
- Understanding all the latest industry test standards and best practices.
- Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
- Establish and maintain effective working relationships with staff, supervisors, and customers.
- Maintain regular consistent and professional attendance, punctuality within core working hours and customer site time requirements, and personal appearance.
- To be responsible for the delivery of all technical aspects associated with current and ongoing service contracts as related to the day-to-day business.
- To carry out work at FMS client sites, to service, test and calibrate environmental monitoring systems and components to prove accuracy of performance and continued effectiveness.
- To carry out remedial repairs on environmental monitoring systems and components to rectify failures and non-conformances.
- To complete all necessary documentation and reports on completion of testing, remedial and call out works and ensure that the client is in receipt of the required calibration certificates upon completion of the visit and before leaving the site.
- Play an active role in maintaining and improving the reputation of the FMS brand name and establishing long term client relationships.
- To assist in the sales effort to obtain sales leads and help to secure future installation projects and service contracts.
- Assist the projects department when required and as appropriate.
- Assist and contribute with the research and development of components and systems.
- Client site assessment visits as appropriate and as required.
Scale & Territory Indicators
- Delivery of assigned service and calibration tasks across all product ranges across the full scope of FMS services and on client sites
- Territory: UK & overseas client sites (as required).
DESCRIPTION
This role has now been filled.
Role: Technical Support Engineer
Reporting to: Technical Lead Integration and Install
Based at: FMS Malvern Office
Job Purpose:
To provide the integration and service teams (business delivery team) and customers with technical support associated with the design or upgrade of critical monitoring systems.
Key Responsibilities and Accountabilities:
- Generation of documentation associated with system installations from receipt of order to final handover to the customer and subsequent internal handover to the service care team.
- Delivery of assigned tasks associated with system installations from receipt of order to final handover to the customer.
- Communicate and liaise verbally and in writing with customers, colleagues and suppliers during the design process, interpreting and responding to verbal or written instructions.
- Assist and contribute with the research and development of components and systems.
- Client site assessment visits as appropriate and as required.
- Supporting the commercial team in the calculation, preparation and issue of quotations and proposals.
Detailed tasks:
The Technical Support Engineer may perform many of the following tasks:
- Review the customer order against our technical submission
- Generate system drawings: wiring diagrams, panel drawings, system schematic drawings
- Generate bill of materials for the procurement of all components required for the system
- Generate validation documentation for review such as Functional Design Specification, Configuration Statement (for bespoke software installation), Installation / Operational Qualification documentation
Skills
- Ability to work within a team and contribute to the team effort
- Excellent organization and communication skills
- Ability to make clear decisions and solve challenging problems.
- Being resilient and ambitious
- Being professional, technical and analytical
- Time management
- Meeting deadlines
- Being computer literate
- Being commercially aware
- Keeping up to date with technology
- AutoCAD skills
Education/qualifications:
- Degree, HND, (or equivalent) in engineering technology or equivalent experience-based learning
- Driving licence
Engineer experience requirements
- Minimum of four years experience in an engineering role
- Experience in design and engineering software such as CAD. We use DraftSight
Other job requirements:
- Execute the responsibilities of a company representative according to the required lawful and ethical standards.
- Arrange and participate in divisional meetings, conferences, and project meetings.
- Adhere to company’s policies and procedures to carry out work, following the required SOPs, customer/ company H&S requirements and QMS requirements
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
- Establish and maintain effective working relationships with staff, supervisors, and customers.
- Maintain regular consistent and professional attendance, punctuality, and personal appearance.
- Play an active role in maintaining and improving the reputation of the FMS brand name and establishing long term client relationships.
- To assist in the sales effort to obtain sales leads and help to secure future installation projects and service contracts.
Scale & Territory Indicators:
Territory: UK & Republic of Ireland
DESCRIPTION
This role has now been filled. We are delighted to welcome Matt Plocki to the FMS team.
Role: System Sales Specialist
Reporting to: Commercial Director
Based at: FMS Malvern Office
Term: Permanent, full-time
Job reference: FMS 105
Understanding the role
To work with the Commercial Director to achieve and exceed sales targets for critical monitoring and alarm system (FMS).
To promote, demonstrate and sell our exciting new product, the unique TSI BioTrak real-time viable particle counter for aseptic manufacturing.
To develop and maintain customer relationships. This is very much an “on the road” role, visiting customers and customer sites.
Key Responsibilities and Accountabilities
- To plan and prioritise personal sales activities and customer contact to achieve agreed business aims/targets
- To implement marketing strategy and contribute towards the continued development of the strategy in line with business and market requirements
- To meet with customers to assess their requirements and be familiar with the legislative and quality standard requirements for monitoring systems and equipment, such as ISO 14644-1/2
- To demonstrate the FMS critical monitoring and alarm system and the BioTrak real-time viable particle counter
- To liaise with the Integration & Installation engineers on receipt of a system order for an effective hand-over to the team who will deliver the project
- To support and maintain contact with customers post-delivery of system and/or equipment to ensure their satisfaction with the product(s) and the services the company offers
- To identify and establish new business opportunities
- To work with the Commercial Team and Technical Engineers to identify potential new products
Detailed Tasks
The post holder will be required to perform many of the following tasks:
- Follow-up on external and internal sales leads/opportunities
- Develop new opportunities
- Visit customer offices and sites to ascertain requirements
- Prepare detailed briefs on customer requirements for monitoring systems for the generation of proposals
- Prepare and issue proposals (quotations) for the BioTrak real-time particle counter using our CRM system (Simpro)
- Handover briefing to Integration & Install team on new system orders
- Use our CRM (Simpro) to maintain sales opportunities and provide pipeline forecasting for the Commercial Director
- Demonstrate the BioTrak real-time viable particle counter to potential customers
- Demonstrate the FMS monitoring system
- Develop and maintain relationships with key customers
- Attend trade shows, conferences, and other marketing events
- Establish and maintain relationships with TSI, the manufacturer of the BioTrak real-time viable particle counter and the FMS software suite
- Attend TSI training courses to develop knowledge of its products
Skills
- Teamwork
- Organisation
- Communication
- Good listening skills
- Being resilient and ambitious
- Being professional, technical and analytical
- Time management
- Meeting deadlines
- Being computer literate
- Being commercially aware
- Comfortable with IT
Education & Qualifications
- Degree or HND in engineering or a related discipline
- Driving licence
Experience Requirements
- A minimum of 3 years in sales, preferably in the pharmaceutical industry
Other Job Requirements
- Execute the responsibilities of a company representative according to the required lawful and ethical standards
- Adhere to the company’s policies and procedures to carry out work, following the required SOPs, customer/ company H&S requirements and QMS requirements
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
- Establish and maintain effective working relationships with staff, supervisors, and customers
- Maintain regular consistent and professional attendance, punctuality, and personal appearance
- Play an active role in maintaining and improving the reputation of the FMS brand name and establishing long-term client relationships
Scale & Territory Indicators
Territory: UK, ROI & overseas client sites (as required)
DESCRIPTION
This role has now been filled. We are delighted to welcome Vaughan Smith to the FMS team.
Role: Business Compliance Specialist
Reporting to: Operations Director
Based at: FMS Malvern Office
Term: Permanent, part-time (up to 3 days per week)
Job reference: FMS 100
Understanding the role
To maintain the quality management system to ensure it complies with ISO9001:2015 and to assist the Senior Engineer – Service Care, to maintain our UKAS accreditation.
To oversee and monitor the FMS health and safety systems to ensure continued compliance with legislative requirements, adherence to the FMS Health and Safety policy, and ongoing improvement in all health and safety matters.
To administer and monitor our Learning Management System (LMS).
Key Responsibilities and Accountabilities
- To provide leadership, streamlining and maintenance of the ISO9001:2015 Quality Management system to ensure relevance with the standard and the business
- To maintain ongoing familiarization with ISO 9001:2015 and UKAS 17025 standards
- To implement the company quality manual requirements across all areas of the business in tandem with the operational team
- To measure performance against established standards and key performance indicators (KPIs)
- To offer guidance and support to all staff on the Quality Management system
- To liaise with accreditation bodies, such as BSI, and to lead on both external and internal audits
- To provide leadership on the HSE systems and accreditations in the office and on-site
- To implement the FMS health and safety policy and disseminate this to colleagues
- To offer guidance to ensure that all staff and visitors work in a safe environment
- To ensure that the company complies with its legal obligations under all relevant legislation
- To participate in audits and report on health and safety practices and systems to senior managers
- To ensure that health and safety risk assessments are in place and that safety measures are implemented
- To administer the company’s Learning Management System (LMS) which will include setting up new users, adding new training courses / modules, and auditing the system
Detailed Tasks
The post holder will be required to perform many of the following tasks:
- Organise, lead and follow up on external and internal audits
- Identify, track and evaluate corrective actions
- Processing Change Requests
- Updating of SOPs and CPs
- Maintenance of the file structure of the Quality and H&S system
- Collate, generate and report on KPIs
- Provide advice to colleagues on/and perform health and safety assessments
- Oversee office premises Health and Safety routines such as regular testing of alarms, permits to work for contractors working on company premises
- Reporting on Quality and Health & Safety matters to the management team.
Skills
- Teamwork
- Organisation
- Communication
- Good listening skills
- Being resilient and ambitious
- Being professional, technical and analytical
- Time management
- Meeting deadlines
- Being computer literate
- Being commercially aware
Education & Qualifications
- HND Quality Management in a relevant field such as human resources, business administration
- Driving licence
Experience Requirements
- Prior experience in analysing quality and performance.
- Three to five years’ experience in a similar role or in fields of quality or health & safety
Other Job Requirements
- Execute the responsibilities of a company representative according to the required lawful and ethical standards
- Adhere to the company’s policies and procedures to carry out work, following the required SOPs, customer/ company H&S requirements and QMS requirements
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
- Establish and maintain effective working relationships with staff, supervisors, and customers
- Maintain regular consistent and professional attendance, punctuality, and personal appearance
- Play an active role in maintaining and improving the reputation of the FMS brand name and establishing long-term client relationships
Territory
UK and Republic of Ireland.
Job Application
“I would like to thank the company for a really prompt service. Many thanks.”
“I have a very good connection with everyone I have been in contact with at FMS. All very friendly, nothing is too much trouble and highly professional with a personal touch.”
“I have had contact on the phone and through email and I cannot fault their customer service. It is excellent. The returns of the goods is swift and hassle-free. Thank you.”
“Jon was very helpful and took the time to talk through the set-up. Amy is always prompt and helpful with email responses.”
“FMS is one of the few companies I deal with who I have complete trust in. The quality of service I receive from all departments is excellent.”
“Just wanted to say excellent work, well done all. The upgrade has been a really impressive piece of work the feedback is very positive and the changes made look great. Please pass on my thanks to everyone involved at FMS for their support, your efforts have been really appreciated.”
Products
A comprehensive range of industry leading monitoring solutions from TSI and ViGIE
Industry Sectors
Monitoring solutions and expertise for controlled environments in all industries.
Services
Extensive range of bespoke contracts and services for all ‘clean air’ environment applications.
UKAS Accreditation
Rigorous certification of FMS competency and compliance to reassure our customers.
Talk to Us
Please get in touch to discuss your exact requirements and allow us to offer the best solutions.
